Support and FAQs
Glossary
Stored record created by an organization’s Jigsaw Meeting administrator and saved in encrypted format on the Jigsaw Meeting server. This account includes company information, licensing and payment information, and a personal profile.
Person who administers the Jigsaw Meeting licenses and host assignments for their organization. This is the same person who sets up the Jigsaw Meeting company account for your organization and has control over the number of host and attendee licenses purchased from Jigsaw Meeting. The administrator has a personal profile stored online, just like any other Jigsaw Meeting user.
A free browser plug-in and ActiveX® control created by Adobe® Systems, Inc., that works on various operating system platforms. It controls the camera and microphone settings in Jigsaw Meeting.
Video clip that can be uploaded to Jigsaw Meeting and viewed by meeting attendees during a meeting in the lower right pane.
A file uploaded to Jigsaw Meeting by the meeting host to be displayed or otherwise available to attendees during the meeting.
A meeting attendee who can attend the meeting. Meeting attendees do not have presenter or host abilities.
See Socket.
The achieved throughput on an Internet connection; the average rate of successful data transfer over a communication path.
Short for broadband Internet access connection. A connection with a transmission rate of 256 kilobits per second (Kbps) or greater is considered broadband.
Slow Internet connection limited to a transmission rate of 56 Kbps or less. Dial-up connections are not supported with Jigsaw Meeting.
In Jigsaw Meeting, a graphic portrayal of a meeting attendee's mood, represented as a smiling face, a frowning face, or some gradient of emotion between the two. Attendees can click an emoticon to pass their present state of mind to the meeting host or current meeting presenter.
From left to right, emoticons represent:
• Happy, Good, Bored, Confused, Unhappy
In Jigsaw Meeting, a meeting attendee can hover over each emoticon with her pointing device to see the description.
Describes an application, like Jigsaw Meeting, that conserves earthly resources and is therefore considered “environmentally friendly.”
Playback device. Headphones are made up of a set of audio speakers with either a USB connector that plugs into a USB port, or a Tip, Ring, Sleeve (TRS) connector that plugs into one or more audio sockets. A TRS connector is more commonly known as an audio jack or headphone jack. Note that the audio socket might potentially be integrated into an external computer speaker. Headphones are used for listening to streaming (live) audio or pre-recorded audio.
Single device that integrates both recording and playback. Essentially, a headset is a set of headphones with an attached microphone. A headset provides the same functionality as a telephone handset with hands-free operation. A headset plugs into a USB port, a computer audio socket, or potentially into an external computer speaker audio socket.
Jigsaw Meeting user with the ability to create and manage meetings. The host controls the meetings that she creates. She can invite attendees to a meeting, upload files to the meeting, distribute surveys to attendees, pass host control to presenters in the meeting, and review meeting reports after the meeting has ended.
Audio device that typically records or plays sound, such as a microphone or tape player. On a computer, a socket labeled “line-in” is designed for connecting such a device. If your computer has a built-in microphone as well as a line-in socket, you can bypass the built-in microphone by connecting an external microphone that has a TRS connector to the line-in socket.
Computer-connected device that emits audio. Examples are: external
Speaking device (also called a recording device) that plugs into a USB port, an audio socket, or potentially an external computer speaker audio socket. It is used to transmit and record voice over a Voice over IP (VoIP) connection.
Stored record required by any user of Jigsaw Meeting that identifies the user and her location to other Jigsaw Meeting attendees. The profile is saved in encrypted format on the Jigsaw Meeting server.
Meeting attendee designated by host to have certain host capabilities during the meeting. The presenter can control video, upload assets, use the host’s existing assets (provided asset file security is configured to be available to everyone), and create and distribute surveys. She cannot otherwise edit the meeting time or invite other attendees.
Universal Serial Bus controller, a replacement for computer serial and parallel ports and the de facto standard for enabling device communication with personal computers.
Another name for a computer-connected speaking device (microphone).
Round computer port used to plug in a TRS connector (also known as an audio jack or headphone jack).
On many computers, these sockets are color-coded pink for a microphone and green or blue for headphones, as in the example shown here. Note that the colors might vary, depending upon the computer manufacturer and model.
Tip, Ring, Sleeve (TRS) connector. More commonly known as an audio jack or headphone jack. A TRS connector joins an audio cable to an audio device such as a stereo, TV, computer or, potentially, an external computer speaker. You plug a TRS connector into a round port called an audio socket.
Computer-connected camera (i.e., webcam). Sometimes referred to as an imaging device. Such a device is required for capturing and recording live streaming video of meeting attendees.
Voice over Internet Protocol. Transmission technologies delivering voice communications over IP networks (e.g., the Internet).
Computer-connected camera or imaging device. Also known as a video capture device.
